Terms & Policies

Terms of Service & Policies

The rules of engagement and the guidelines that keep CoNNecT safe, fair, and useful for everyone.

Last updated: October 2026

Acceptance of Terms

By creating an account or using CoNNecT, you agree to these terms and to our Privacy Policy, along with all applicable laws and regulations.
If you do not agree with any part of these terms, you may not use the platform.
We may update these terms from time to time. Continued use of CoNNecT after changes are published means you accept the revised terms.

CoNNecT is built on trust and local connection. Treat every member with respect — whether you're hiring a provider, bidding on a job, or buying from a neighbour.
Be honest in your listings, bids, profile details, and reviews. Misrepresenting services, items, or credentials harms the community and may result in account suspension.
Keep interactions and payments on the platform. Taking deals offline bypasses our protections and makes disputes harder to resolve.
Report content that breaks these guidelines using the Report button on listings, requests, and deals.

Seekers can post service requests, review bids, award jobs, hire providers directly, and rate providers on completion.
Providers can list their services, bid on requests, communicate with seekers, and build a reputation through ratings.
Investors and entrepreneurs can post business deals and respond to inquiries through the platform.
Advertisers can submit advertisements, which are reviewed and approved by our team before they appear.
Every user is responsible for the accuracy and legality of the content they post.

All service providers must submit a valid identity document — a national ID, driver's licence, birth certificate, or company registration — before their gig can be verified.
Identity documents are stored privately. They are never shown on your public gig page and are visible only to the CoNNecT review team.
Submitting a new or updated document returns your gig to pending review. Verification is confirmed by our team, never automatically.
Misrepresenting your identity or submitting a document that is not your own is a serious breach of these terms and will result in removal.

CoNNecT offers two subscription periods: Six Month and Yearly. Current pricing is shown on the Subscription Plans page.
New gigs begin with a free 2-month trial from the date the gig is approved. Business deal and advertisement plans activate for the period you purchase.
One subscription covers one gig. Each gig you open is subscribed and paid for separately, and a gig with an expired subscription is hidden from public view.
Payment can be settled by EFT, PayPal, E-Wallet, Blue Wallet, Easy Wallet, or Pay to Cell. Where an advance payment is required, you upload proof of payment and our team verifies it before your post goes live.
Subscriptions are non-refundable except where required by law, and unused trial days are not carried over.
We may change subscription pricing with reasonable advance notice. A change never applies to a period you have already paid for.

Posting illegal, harmful, fraudulent, or counterfeit goods and services.
Creating multiple accounts to manipulate bids, listings, ratings, or reviews.
Spamming, sending unsolicited messages, or harassing other users.
Attempting to access another user's account, or circumventing platform security or verification.
Sharing another user's personal contact information without their consent.
Listing market items without genuine proof of ownership, or misrepresenting an item's condition or origin.

CoNNecT is a connection platform. We do not guarantee the quality, safety, or legality of services, items, or deals arranged through the platform.
We are not a party to any agreement between users and are not liable for outcomes arising from those arrangements.
Disputes should first be raised between the users involved. You can open a dispute from the Dispute Resolution page, and we may mediate, but we are not obligated to do so.

We may suspend or terminate accounts that violate these terms, with or without notice.
Banned users may not create new accounts. Attempts to evade a ban will result in permanent removal.
You can delete your account at any time from your Profile page.
After termination, ratings and reviews may remain visible as part of the community record.

Questions about these terms or policies? Visit our Contact page to reach our team.